Our Services
We’ve got you covered
VACATION RENTAL SERVICES
PROPERTY MANAGEMENT
We are dedicated to providing exceptional quality control and preventive maintenance services and we prioritize clear and consistent communication to ensure the success of your investment and deliver top-notch experiences for both you and your guests. Here’s what you can expect from us:
•Thorough Home Inspections: We conduct pre-arrival and post-departure inspections for each guest, along with an annual inventory check.
• Efficient Scheduling and Coordination: Our team oversees all cleaning, maintenance, and repairs, ensuring high-quality performance and timely completion.
• Proactive Approach to Quality Control: We collaborate with owners to develop a proactive maintenance program, offering insights on potential issues and suggestions for home improvements.
•Transparent and Timely Communication: We understand the importance of staying informed, so we provide regular updates to keep you in the loop and maintain the value of your investment.
•Owner Portal and Monthly Statements: Gain access to our owner portal, where you can view detailed performance reports and monthly statements for your property.
•Marketing: We handle all aspects of marketing for your vacation rental property, including professional photos, video, and comprehensive channel marketing across over 30 partner sites.
With our comprehensive services, you can trust that your investment is in capable hands, receiving the attention and care it deserves. We are local on island hosts ready.
I can’t say enough amazing things about Makana Kauai Properties and the management team. They have taken such good care of us and our vacation rental; from the cleaning and upkeep of our property to the concierge service Makana provides, much of our success can be attributed directly to their professionalism and attention to every detail. Before we took on Makana Kauai Properties as our partner, we worked with a national vacation rental company and it was a disappointing experience to say the least. However, Christine, Christopher, Sequoia and the rest of the Makana Team have really shown what it means to be a first class company for both the owners and the clients who rent the properties. We look forward to continued satisfaction and success with them for years to come.
– Carol C.
MARKETING AND SALES
• Integrated Reservation Software: Distributes live availability calendar and listing creation to all marketing sites, simultaneously.
• Promote your home. Be seen by target audiences through Social Media Communities, Email Blasts, Blogs, Featured Property, Print, etc.
GUEST RELATIONS
Our local expert staff is committed to each guest experience; we deliver the quality, hospitality and responsiveness you would extend to your personal guests. We also offer a premium concierge service eliminating the stress of traveling and encouraging spectacular bucket list adventures.
• Reservation Processing: Guest Communications, Payment Processing, and Arrival Instructions.
• Guest Amenity and Welcome Set up: A fresh bouquet of flowers, a handwritten note and island favorites welcome each guest. We also leave lights on for late night arrivals, check internet connection, ensure the house is thoroughly clean & more, to bring the Aloha!
• Personal Concierge Services and Activity Planning: from hikes & helicopters to beaches & massages – we’re happy to be each guest’s guide.
• 24/7 After-Hours emergency contact. From lockouts to home questions, our team is available to aid guests.
Real Estate Services
Buyers’ Representation
Once you’ve found a property that catches your eye, we’ll look at comparable properties in the area to help determine a purchase offer. Then we’ll negotiate on your behalf with the seller to make sure you get the most favorable terms.
It’s our job to look after your best interests, and we will do so at no cost to you as a buyer.
Sellers’ representation
First, we’ll perform a comparable market analysis to determine the most appropriate price for your home. Then we’ll provide home staging advice and suggest landscaping changes that will help draw buyers in. We’ll advertise your home through a variety of methods, including local publications, social media and online MLS® listings.
When it comes to negotiating a purchase offer, we’ll make sure that you get the best price the market will allow. We’ll help you understand contract contingencies and details of the closing process, in addition to handling all the paperwork for you. Essentially, we’re here to represent you throughout the entire selling process, and to make sure that your real estate transaction is a positive and profitable experience.
Dedicated to exceeding your expectations
everything we do. We are dedicated to providing exceptional Real Estate and
Vacation Rental Services that capture the beauty and culture of this magnificent island. With our extensive knowledge of Kaua’i and its unique offerings, we are thrilled to share the gift of this enchanting place with you. At the core of our mission is our deep connection to Kaua’i and our unwavering commitment to the Aloha Spirit. We strive to infuse every aspect of your real estate transaction, vacation rental, or property management with the warmth, hospitality, and genuine care that embodies the true essence of Kaua’i. So, whether you’re seeking a tranquil retreat amidst lush landscapes or an adventure-filled journey through the island’s hidden gems, trust us to surpass your expectations.
